Frequently Asked Questions
Healthcare Staffing Agency Frequently Asked Questions from Facilities and Employees
Get answers to the questions we hear most often from our facility clients and job seekers. If you have questions that aren’t answered below, please call us 24/7 or simply send us an email at email@example.com and we would be happy to help.
Nurses and Other Healthcare Professionals FAQ
Do you only have shifts for nurses?
While we do primarily staff RNs, LPNs and CNAs, we also staff occupational therapists, physical therapists, speech-language pathologists, psychologists, nutritionists, audiologists and other healthcare professionals.
Are you hiring in my area?
We currently staff healthcare professionals in over one-third of the United States and are continuing to grow and onboard new facility clients and healthcare professionals across the country. The fastest way to find out if we have shifts in your area is to contact an account manager to discuss your immediate and longer-term career goals.
What are your rates?
We pride ourselves on paying employees the highest rates in the industry, but wages do vary based on discipline, experience, facility and location. Please contact your account manager to learn more.
How fast can I find work?
If you are already working for All American Healthcare, simply call your account manager to start picking up shifts immediately. If you’re not yet working for us, then quickly fill out our simple online application. Once we verify your information and credentials, which normally takes less than a few hours, we’ll start sending you shifts immediately via phone, email or text so you can start working ASAP.
Do you have any promotions for new registrants?
We do not have a standing incentive program for new registrants, but we do occasionally offer seasonal promotions. Sign up for our newsletter or follow us on Facebook or LinkedIn to be the first to learn about them. Facilities may also offer shift incentives at their discretion, and we can advise you of these incentives.
How do I apply for shifts?
Registering as a healthcare professional gives you access to all openings and shifts throughout our client network of nursing homes and other healthcare facilities. The entire registration process can be done online or over the phone, and should only take a few minutes. Once you’re credentialed, if there is specific work that you’re looking for, simply talk to your account manager and he or she can help connect you with exactly the type of work you want, where you want it and when you want it.
Is there a minimum number of hours I will be required to work per month?
No. At All American Healthcare Services, you have complete control to accept or decline shifts, and can modify your availability at any time. There is no minimum number of shifts or hours that employees must accept. Regular communication with your account manager is essential to efficiently manage your schedule and get you the shifts you want, when you want them. You can also log into our system to check your schedule or update your availability using a computer or smartphone.
How soon or quickly will I get paid?
Our employees are paid weekly, every Friday. Here’s how it works: Our payroll cycle runs weekly, from Monday 7am EST – Monday 7am EST. During the week, as you work shifts, simply update your timesheet to include the exact time, date and hours you worked and have a facility supervisor sign the timesheet to indicate approval. Each week, we process payroll for all timesheets submitted via email for the week prior. Timesheets are due each Monday by 12:00pm EST.
Healthcare Facilities FAQ
What types of positions can a healthcare staffing agency fill?
The disciplines and experience levels of employees will vary based on the agency. Some have specializations and will only staff within certain disciplines. At All American Healthcare, we staff RNs, LPNs, CNAs, occupational therapists, physical therapists, speech-language pathologists, psychologists, nutritionists, audiologists and more. We staff at nursing homes, hospitals, correctional facilities, schools, development centers and other facilities. Find staff here.
Are nurses from a staffing agency less experienced?
Absolutely not! Healthcare staffing agencies require that nurses and other healthcare professionals not only stay current on necessary practice licenses and certifications but also provide copies of all relevant documentation as part of the onboarding process. The hiring facility will also designate required discipline and experience levels for the shifts they are looking to fill to ensure that they are getting the same quality of employees as those they would hire directly.
How specific can my requests be? Do I just send the agency shifts that I need filled, or can the requests be more specific?
A hiring facility can be as specific as they would like when looking for an employee. This can mean specifically requesting people who have already worked at their facility before, requesting employees by disciplines, by whether or not they have supervisory experience or any other specific request that would help them find the right person for their facility. Facilities can also include promotional offers to incentivize employees, such as gift cards or the offer of overtime, but that is entirely up to the facility.
Will an agency send staff to try and poach my other employees?
Absolutely not. It’s our job to help facilities by filling open shifts, by supplementing permanent staff and by helping in any other way that we can. We observe a code of ethics in healthcare staffing and that includes never ever trying to steal/poach one of your employees to work for us. Period. We have built a reputation over 15 years, and it is a hard-earned reputation that we would do nothing to jeopardize. Read more about our commitment to our facilities.
How fast can I fill a shift if I’m a new client?
Onboarding times may vary, but we have account managers available 24/7 ready to handle any staffing emergency, even if you’re a new client. The entire process from the initial call to filling your first shift can happen in a matter of hours.
Do you have a facility referral program?
Yes, we frequently offer referral bonuses. Contact your dedicated account manager to learn more.
Want More Shifts?
Start your application using the form below. It’ll take you just a few minutes to complete. You’ll need a copy of your professional license and other basic documentation.